Certifications & Liabilities

Cabin Sauna Certifications

• ETL
• SGS GS
• CE (Conformité Européenne)
• RoHS
• ISO 9001

Why Certifications are Important?

Why are certifications important? The last thing you want is a poorly tested electrical product in your home that can put your families safety and health at risk. If you do your research, you will find there are many cheap saunas on the market that don’t meet basic safety requirements. The following certificates exist to minimize your risk as a consumer and help vouch that the product has passed important safety tests. Cabin Sauna, LLC proudly holds the industry’s top certifications including ETL, SGS GS, RoHS, ISO 9001, and CE. Certifications work like insurance. Any organization who issues a certification is responsible for what they have issued for a certain product. Accordingly, their standards are extremely high and they would never issue a certification for an imperfect product. Please look out for the following certificates of which the Cabin Sauna LLC, Far Infrared Sauna’s have all passed.

Product Liability Insurance

In addition to the top product certifications, Cabin Saunas is insured with up to $1,000,000 with a Product Liability Insurance.

Limited Liability Company

Cabin Saunas, LLC is a limited liability company.

Warranty

Cabin Sauna Warranty

• Lifetime Heater Warranty
• Five Year Cabinet Warranty
• Five Year Control Panel Warranty
• One Year Radio Warranty

Because of the quality of our Cabin Saunas and our far infrared heaters we offer a life-time warranty on our heaters and a five year warranty on our cabins and control panel. Our saunas are constructed so that it is very easy for our customers to replace our heaters if ever needed. You do not have to ship the entire sauna back to our warehouse at your expense. We simply send you the part needed and you replace it. It really is that easy!!

This warranty is offered by Cabin Saunas, LLC, for our Far Infrared Cabin Saunas. It includes a lifetime heater warranty, 5 year control panel and cabinet warranty, and one year radio warranty. All warranties may be applicable to the terms and conditions of this policy. Our saunas are constructed so that it is very easy to replace a warrantied part if necessary. The entire sauna does not have to be shipped back to our warehouse, at your expense. We simply send you the part needed and you replace it. It really is that easy!! Since the wood used in our infrared saunas has been kiln-dried, a certain amount of expansion and contraction occurs in the wood within a sauna environment. This may result in minor cracks, which is considered normal and not covered under warranty. All of our electrical connections in the controller are color coded. All you have to do is unplug the old one and plug in the new one. Once again you do not need to send the entire unit back to the warehouse. All warranties will be reviewed on a case by case basis. The warranty & return policy is non-transferable and will become void if any of the following occur: (1.) alterations, (2.) abuse, (3.) neglect, (4.) household disasters, (5.) acts of nature, (6.) exposure to outdoors (except for outdoor models).

IMPORTANT: The Warranty Form must be submitted within 30 days from date of delivery to validate the terms of this policy. Failure to do so will void your warranty and return policy.

Return Policy

Buyer has 30 days from date of delivery to submit a written request to return Goods. Upon receipt of written return notice, Buyer may cancel and return Goods to Seller, subject to terms and conditions of this policy. Buyer shall assume all risk of loss associated with the return as well as shipping, handling, restocking, costs and expenses as described in this policy. Seller reserves the right to refuse to refund any payment, or cancel any payment due, and any owing until such time as Seller: (a) is in receipt of the Goods, (b) has in-spected the Goods, and (c) in the Seller’s discretion, has found the Goods to be free from damage. All returned Goods must be in their original packaging. Seller may refuse to refund all or any portion of any payment, or cancel payment due and owing if the Buyer fails to fully comply with or violates the terms and conditions of this policy.

Cancellation and Return Policy

Buyer may cancel and return the goods to Seller, subject to the terms and conditions of this policy. Buyer shall assume all risk of loss associated with the return as well as shipping, handling, restocking and other fees, costs and expenses as described in this policy.

Seller reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Seller a) is in receipt of the goods b) has inspected the goods and c) in the Seller’s discretion, has found the goods to be free of damage.

All returned goods must be in their original packaging. Seller may refuse to refund all or any portion of any payment, or cancel payment due and owing if the Buyer fails to fully comply with or violates the terms and conditions of this policy.

Shipping, Handling and Restocking Fees

After receipt of Warranty Form from Buyer to Seller, all requests for returned Goods shall be subject to:

1. Handling and restocking fee in the amount of $395.00 USD per sauna.
2. Storage fees and costs associated with routing the Goods as determined by Seller (this may include but is not limited to: local sales tax, credit card fees, and any additional fees deemed necessary by Seller)
3. All shipping costs to and from Seller.
4. Seller providing a Return Merchandise Authorization (RMA) number. Buyer’s failure to obtain the RMA number shall result in Seller not accepting any returned shipment and Buyer paying all costs and fees. All such costs and fees as determined by Seller shall be paid by Buyer to Seller upon demand by Seller.

Liabilities

Cabin Saunas. LLC and any of its subsidiaries and/or associates shall not be held responsible for any misuse of the sauna by the customer. Cabin Saunas shall not be held liable for any damage and/or injury caused by customer misuse of product.

Cabin Saunas LLC, and any of its subsidiaries and/or associates do not provide medical guidance or diagnosis. It is always recommended that you contact your physician for advice. Cabin Saunas, LLC is not responsible for any electrical work that is already in place or needed to accommodate any sauna model. Electrical connection to the customers system is the responsibility of the Buyer not the Seller and there are no warranties expressed or implied regarding the sauna other then those listed in the invoice or this warranty.

We hope this information has been helpful. If you should have any further questions, don’t hesitate to call us at 1-877-218-1981, or email us at: info@cabinsaunas.com

Construction

Cabin Sauna, Far Infrared Saunas are constructed of the highest quality materials. Be careful of imitation models that are poorly constructed!

We offer 2 types of wood – Hemlock and Cedar

• Made of Northern Canadian Cedar or Heavy Duty Hemlock
• 30 Day Kiln Dried Process, completely treated
• Quarter Sawn – Smooth, No Knots, No Splinters
• Tongue and Grooved – Fits Together
• Double walled construction
• A glidder system built under the base of the floor
• More lumber than other saunas
• Heavy duty latch construction/fastening system
• Very easy to dis-assemble and relocate
• Smooth designer finish to compliment any room
• Five Year Warranty on the Cabinet
• Aesthetically pleasing to look at!

Preparation and Treatment

When selecting a sauna it is important to select the proper type of wood that will not only be a beautiful addition to your home, but also last for a very long time. The finish, longevity and aesthetic appeal of your sauna are all dictated by the type, quality and preparation of the chosen wood. The following will highlight some of the factors that you should consider when making a choice.It is important that the wood is correctly cured to avoid warping and splits when the sauna is heated and cooled. If the wood is not correctly dried before the sauna is manufactured, then over time this warping can lead to problems such as gaps or seperation! All of Cabin Saunas, Far Infrared Saunas are kiln dried for 30 days at the manufacturer. This ensures that the moisture content of the wood is within optimal standards and helps prevent any crack-ing, warping, or twisting during production. Our sauna’s are also double walled for longevity and durability.

Types of Wood

The most popular woods chosen for sauna construction are: fir, hemlock, cedar and basswood. Typically, these woods are chosen due to their excellent thermal properties and resistance to splitting when heated and cooled. A Cabin Sauna, Far Infrared Sauna is made of either high grade Hemlock or Red Cedar imported from Canada.

Wood grades vary and we carefully ensure that our cedar and hemlock wood is of the highest grade when imported. Each wood-en sheets is classified according to the color and width, only qualified sheets are used in Cabin Sauna’s, Far Infrared Saunas. The color of cedar wood can vary between samples from the same tree. Therefore, during the production process a special wood-selection procedure guarantees that the wood used for any one sauna has a very close match.  They must be free of knots and have no obvious color differences. The wood used in the Cabin Sauna’s, Far Infrared Saunas have been carefully selected resulting in a designer looking fi nish. After the wood is carefully inspected, each sauna is then construct-ed together using water-based, non toxic glues and then carefully pressed for 24 hours to ensure adequate adherence. All of Cabin Sauna’s, Far Infrared Saunas are constructed so that the wood is double walled, resulting in a well constructed, heavy duty sauna.Once the sauna is constructed, it must then be sanded and finished to create a designer look. The quality of the finished paint-work depends on how well the wood was sanded in the preparation stage. Each of our Cabin Sauna’s, Far Infrared Saunas go through 2 – 3 rounds of sanding and painting to ensure a smooth finish.

Build Quality

When considering the structural strength of the sauna, it is important to look at the wall and glass thickness along with how the sauna latches together. Typically, the walls are constructed using double paneling with a cavity in the middle that can be used for wiring, etc. The type and thickness of the wood used can have a significant affect on the heat loss and overall running costs of the sauna.The Cabin Sauna’s, Far Infrared Saunas use two layers of strong, tongue and groove wood panels resulting in a sturdy, high-stability finish.While the glass provides less insulation than wood, it is desirable for both aesthetic reasons and to reduce the feeling of claustrophobia while enclosed in the sauna. Our Cabin Sauna, glass doors provide a designer finish to each sauna.

Eco-Safe / Electrical

The glue used in the Cabin Saunas, Far Infrared Saunas is a Polyvinyl Acetate Dispersion which is water based and environ-mentally friendly. As a result, no unhealthy gases or toxins will be released when the sauna is in use. Each Cabin Sauna has casing to protect the wires where necessary so they do not make the wood hot. We use coated flexible metallic conduit, high-temperature casing, high temperature wire, kapton tape, fuses, temperature sensitive switch, etc. on our products to ensure the electrical safety. Heaters are mounted to heater frames via a floating encasement. This structure insures that the heaters are not con-nected directly to the walls and not touching the wooden parts.

The Cabin Sauna, Far-Infrared Sauna doesn’t need any plumbing, venting, no steam, and no permits. This means that you can put them anywhere you want to put them.

Assembly

30 Minute Assembly – Do it Yourself!

The Cabin Sauna, Far Infrared Sauna range uses a heavy duty copper buckle fitting that is very strong, providing an extremely sturdy finish. A Cabin Sauna can be assembled within 30 minutes without the need for any special tools.

Our  Far Infrared Saunas are very portable. When you receive your Cabin Sauna, it will come in 2 boxes. One box will contain the floor and top, and the other box will contain the 4  sides. Open the smaller box, containing the floor and top. Place the floor in the location where you want to assemble the sauna. Next, open the larger box with the 4 sides. Place  a side and the back on the floor piece and latch them together. Next, place the leg heater and bench in place. Bring the other side and front in place and latch all sides together. Place the top of the sauna in the tongue and groove section of each side. Complete your electrical work (simply plug the cords together – it’s very easy!). Turn the sauna on and you are ready to sweat!

This unique, knockdown system allows for easy assembly and dis-assembly. Be sure to have help when lifting the boxes and assembling the sauna. Follow the diagram for a graphical representation.

Our Heaters

Our InFrared Heaters – we offer 2 types

We offer either ceramic heaters or carbon fibre heaters. Both of our heaters are government regulated and ensured to produce infrared waves in the 7-14 micron range. Both heaters work in the same fashion, it’s just a matter of personal preference. Infrared heaters work using electromagnetic radiation. Much like the sun rays warm you on a summer’s day, infrared heaters work by directing radiation directly at objects and using their infrared light to warm up the objects the light comes into contact with. Just as you get cooler when you move out of the sun and into the shade, infrared heaters also only heat objects that are in direct contact with the light.

Carbon Fibre Heaters
Our Carbon Fiber Heaters are cutting edge technology and the peak of FAR-infrared performance.  Carbon fiber heaters emit the most even and direct FAR-infrared (FIR) deep penetrating heat.  Some have said that the FIR emitted by carbon fiber heaters penetrates deeper than any other FIR heaters and operates effectively at a lower temperature. The carbon fibre board is ultra-thin, light-weight and safe to use. The slim-line size of carbon fibre heaters means that they take up very little space within your new infrared sauna. The heating panel uses a sheet that has been impregnated with carbon using a special high temperature pressing technique to produce a resistance that will emit infrared waves at the optimum wavelength of 9.4μm for the human body.

Ceramic Heaters
Ceramic heater elements have been used for over 20 years in the infrared sauna industry. They are extremely efficient at radiating Infrared Heat. This results in lower temperatures and more efficient energy use. Ceramic infrared heaters produce the same useful energy as the sun but without the harmful ultraviolet rays of natural sunlight. Our ceramic tube is filled with sand and minerals. The sand is heated by an embedded coil and when filtered through the ceramic tube produces “Far Infrared” light waves. Because of the sand filled ceramic tubes our heaters produce exceptionally soft and effective far-infrared. Ninety-one percent of the heat produced by our heater is in the “Far” infrared range and measures in the 5-14 micron range which best matches the measurement of our body’s far infrared wave-lengths. Our heat is very gentle allowing for a much more enjoyable experience at lower temperatures than a conventional steam sauna.

How are the ceramic heaters made?
A ceramic tube is filled with sand and inside the sand lies a small electrical coil. The coil is heated and disperses the heat through the sand. This in turn, warms the ceramic tube which then emits the Far Infrared Rays.